Privacy Policy

Welcome to the official website of Dr. Abhishek Bansal (https://drabhishekbansal.in/).

We understand that your privacy matters, especially when you are seeking information about your health, cancer care, oncology consultations, or medical treatment options.

This Privacy Policy explains how personal information may be collected, used, stored, protected, and shared when you visit our website, submit an inquiry, or communicate with us through our online services.

Our aim is to provide patients, families, and website visitors with a transparent and trustworthy online experience while respecting the confidentiality of their personal and health-related information.

We encourage you to read this Privacy Policy carefully to understand how your information is handled and what choices may be available to you.

Information We Collect

Depending on how you interact with our website, we may collect different categories of information.

A. Personal Information

When you contact us, request an appointment, or complete an online form, you may voluntarily provide:

Full name.
Mobile or telephone number.
Email address.
City or location.
Preferred appointment date or time.
Details included in your message or inquiry.
Other information you choose to share.

This information may help us respond to your inquiries and assist with consultation-related communication.

B. Medical and Health-Related Information

When seeking oncology consultation information, visitors may voluntarily share health-related details, including:

General medical concerns.
Symptoms or health conditions.
Cancer-related questions.
Previous diagnosis or treatment information.
Medical history or reports.
Other information relevant to their inquiry.

We recognize that medical information is particularly sensitive and should be handled with appropriate confidentiality and care.

Please avoid uploading or sending detailed medical records through website forms unless the relevant channel is intended and appropriately secured for that purpose.

C. Technical and Website Usage Information

Depending on the technologies enabled on the website, certain technical information may be collected automatically, including:

IP address.
Browser type and version.
Device type.
Operating system.
Pages visited.
Date and time of website access.
Referral sources.
Cookie identifiers and website interaction data.

This information may help us understand website performance, improve usability, and maintain website security.

3. How We Use Your Information

Information collected through our website may be used for legitimate, disclosed purposes related to website operation and patient communication.

These purposes may include:

Responding to Patient Inquiries

To respond to questions about oncology consultations, cancer care information, appointment availability, and related services.

Appointment Communication

To assist with appointment requests, confirmations, scheduling changes, and relevant consultation-related communication.

Improving Website Experience

To understand how visitors interact with the website and identify opportunities to improve accessibility, navigation, and informational content.

Maintaining Website Security

To identify suspicious activity, prevent unauthorized access, and protect the website from misuse.

Legal and Regulatory Requirements

To comply with applicable legal obligations and respond to lawful requests from authorized authorities when required.

Service-Related Communication

To provide information directly related to an inquiry or requested service.

Personal information should not be used for unrelated promotional communication without an appropriate lawful basis or required consent.

Patient Privacy and Medical Confidentiality

Protecting patient confidentiality is an important part of responsible healthcare communication.

Information shared during professional medical consultations is subject to applicable professional confidentiality obligations and legal requirements.

Health-related information submitted through website communication channels should be accessible only to persons or service providers who are appropriately authorized and require access for a legitimate purpose.

Medical information should not be disclosed to unrelated third parties without an appropriate legal basis, patient authorization, or another applicable legal justification.

Please understand that submitting medical details through a website inquiry is not equivalent to providing those details during a secure, formal medical consultation.

For detailed medical discussions, patients are encouraged to use the consultation channels recommended by the practice.

Cookies and Tracking Technologies

Our website may use cookies or similar technologies to support functionality, improve user experience, and understand website performance.

Cookies are small data files that websites may store on a visitor’s device.

Depending on the website configuration, cookies may include:

Essential Cookies

These help maintain basic website functionality, security, and navigation.

Analytics Cookies

If analytics services are enabled, these may help us understand visitor activity, popular pages, and website performance.

Functional Cookies

These may remember preferences and improve the browsing experience.

Third-Party Cookies

Certain embedded services or external tools may set their own cookies, depending on how they are integrated.

Visitors can manage or restrict cookies through their browser settings.

Where applicable law requires consent for particular tracking technologies, those technologies should be used only after the necessary consent has been obtained.

Disabling some cookies may affect certain website features.

Sharing of Personal Information

We respect the importance of keeping personal information confidential.

Depending on the website’s operational arrangements, information may be shared with appropriately authorized parties for specific purposes.

These may include:

Personnel responsible for responding to patient inquiries.
Appointment or administrative support providers.
Website hosting and technical maintenance providers.
Communication service providers.
Authorized medical professionals involved in patient care, where appropriate.
Government or regulatory authorities when legally required.

Any sharing should be limited to information reasonably necessary for the relevant purpose and handled in accordance with applicable privacy and confidentiality obligations.

Personal or medical information should not be sold to third parties for unrelated commercial purposes.

Data Security and Protection

We recognize the importance of protecting personal and health-related information against unauthorized access, disclosure, alteration, or loss.

Appropriate safeguards may include:

Secure website connections.
Access controls for administrative systems.
Secure handling of contact form submissions.
Regular software and security updates.
Restricted access to sensitive information.
Appropriate safeguards for website hosting and data storage.
Monitoring and management of potential security risks.

The safeguards actually implemented depend on the website’s technical configuration and service providers.

Although reasonable security measures can reduce risks, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

Visitors should exercise care when submitting sensitive information online.

Data Retention

Personal information should be retained only for as long as reasonably necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by applicable law.

Retention periods may vary depending on:

The type of information collected.
The purpose of the inquiry.
Appointment and communication requirements.
Applicable medical record retention obligations.
Legal, regulatory, or dispute-resolution requirements.
Relevant security and operational needs.

When information is no longer required, it should be securely deleted, anonymized, or otherwise handled in accordance with applicable legal requirements and retention policies.

Your Privacy Rights

We believe visitors should be able to understand how their personal information is handled.

Subject to applicable law and its commencement provisions, individuals may have rights relating to their personal data, including the ability to:

Request information about applicable personal data processing.
Request correction of inaccurate or outdated personal information.
Request completion or updating of relevant information.
Request deletion of eligible personal data.
Withdraw consent where processing is based on consent.
Raise privacy-related concerns or grievances.
Exercise other rights available under applicable law.

Certain requests may be subject to legal exceptions, identity verification, record-retention obligations, or other applicable requirements.

To submit a privacy-related request, please use the designated privacy contact details published on the website.

Third-Party Services and External Websites

Our website may include links to third-party websites or services, such as:

External medical information resources.
Online maps.
Social media platforms.
Appointment or communication services.
Video or other embedded content providers.

These external services may have independent privacy policies and data handling practices.

We encourage visitors to review the privacy policies of third-party websites before sharing personal information.

This Privacy Policy does not automatically apply to external websites that are independently operated.

Google Analytics and Website Performance Tools

If Google Analytics or another website analytics platform is enabled, the website may use it to understand general visitor behavior and improve website performance.

Depending on the service configuration, analytics information may include:

Website traffic patterns.
Pages visited.
Approximate geographic information.
Device and browser information.
Visitor interactions with website content.

Any use of analytics tools should be disclosed appropriately and configured according to applicable privacy requirements.

Where required, visitors should be provided with appropriate choices regarding non-essential analytics cookies.

Children’s Privacy

Our website provides general healthcare information that may be accessed by individuals of different ages.

We recognize that information relating to children requires particular care.

Where personal information concerning a child is collected or processed, appropriate safeguards and parental or lawful guardian involvement should be applied as required by applicable law.

Children should not independently submit sensitive medical information through website forms without appropriate guidance from a parent or lawful guardian.

If you believe that a child’s personal information has been submitted inappropriately, please contact us through the website’s designated privacy contact channel.

Communication Through Contact Forms, Email, and Phone

When visitors contact us through website forms, email, telephone, or other available communication channels, information provided may be used to respond to their requests.

Please be aware that ordinary email and some electronic messaging services may not provide the same level of protection as dedicated healthcare communication systems.

For this reason, patients should avoid sending highly confidential medical documents, identification records, or other sensitive information through unsecured channels.

Website inquiries should not be used for urgent or emergency medical assistance.

Consent and Withdrawal

Where consent is the applicable basis for processing personal information, it should be obtained through an appropriate, informed process.

Visitors should be told the relevant purpose of the processing and provided with any information required by applicable law.

Where legally applicable, individuals may withdraw their consent through the designated communication channel.

Withdrawal of consent may affect the ability to provide certain optional website services or respond to requests that depend on the relevant information.

Withdrawal does not necessarily affect processing already lawfully completed or information that must be retained under applicable legal obligations.International Data Processing

Some website hosting, analytics, communication, or technical service providers may process or store information outside India.

If personal information is transferred internationally, such transfers should comply with applicable Indian data protection requirements, including any relevant restrictions or safeguards.

The actual location of data storage and processing depends on the service providers used by the website.

Compliance With Indian Data Protection Laws

This website is intended to operate in accordance with applicable Indian privacy, information technology, and healthcare confidentiality requirements.

Relevant legislation and regulatory frameworks may include:

The Information Technology Act, 2000.
Applicable rules concerning information security and personal information.
The Digital Personal Data Protection Act, 2023.
The Digital Personal Data Protection Rules, 2025.
Applicable medical professional confidentiality and record-handling obligations.

The Digital Personal Data Protection framework is being implemented through phased commencement provisions. Applicable responsibilities and rights must therefore be interpreted according to the legal requirements in force at the relevant time.

The website’s data handling practices should be periodically reviewed as relevant legal requirements become applicable.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

Website features and functionality.
Information collection practices.
Third-party service providers.
Data security measures.
Applicable laws and regulations.
Patient communication procedures.

Whenever this policy is updated, the revised version should be published on this page with an updated date.

We encourage visitors to review this page periodically to stay informed about how their information is handled.

Where legally required, additional notice or consent should be provided before implementing material changes to data processing practices.

Contact Us Regarding Privacy

If you have questions about this Privacy Policy, personal information handling, or privacy-related requests, please contact the practice through its official communication channels.

Dr. Abhishek Bansal
Official Website: https://drabhishekbansal.in/
Contact Number: [9765450775, 8307939559]
Practice Address: [Site No – 2, Dr Surajprakash Hospital, Sector 8, Faridabad, Haryana 121006]

Please include sufficient information to help identify and address your concern, but avoid including unnecessary medical or other sensitive personal details in your initial request.

Our Commitment to Privacy and Transparency

At Dr. Abhishek Bansal’s practice, we understand that people seeking information about cancer diagnosis, treatment, and oncology care may be dealing with important and sensitive healthcare decisions.

We believe that privacy, transparency, responsible communication, and respect for patient confidentiality are essential parts of building trust.

Our website aims to provide helpful healthcare information while encouraging patients to make informed decisions in consultation with qualified medical professionals.

We remain committed to communicating clearly about how information is handled and to respecting the privacy rights of website visitors and patients.

Thank you for visiting drabhishekbansal.in and taking the time to review our Privacy Policy.